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TIPS FOR GETTING THE MOST OUT OF YOUR EXPERIENCE
- USE GOOGLE CHROME 2010+
Chrome is the recommended browser for the best user experience. Avoid additional internet browsers/windows being open concurrently.
- USE A LAPTOP, NOTEBOOK or DESKTOP COMPUTER
- CLEAR COOKIES & CACHE
Find out how HERE
- ENABLE YOUR MICROPHONE AND CAMERA
- CLOSE APPLICATIONS
Turn off and close out any unused applications
- LOG IN EARLY
We recommend logging in at least 15 minutes before the scheduled start time, to become familiar with the portal.
- SOUND ON
Make sure your computer’s sound is on. For the best audio experience, use external speakers with adjustable volume control.
- HAVING TECHNICAL DIFFICULTIES? REFRESH!
- SET UP YOUR PROFILE, SO YOU CAN BE FOUND
Set up your profile when you first log in, so your colleagues can identify you in the Networking Hub.
- DO NOT USE THE BACK ARROW
Do not use the back arrow on the browser window, otherwise, you will be logged out of the system, instead select “back to timeline”.
- USE TECH SUPPORT
Tech Support is available (red headset icon located at the top right-hand side of the OnAIR Portal)